I took this photo on a recent morning on Main St. in my hometown. All the stores were open except this men’s barbershop. As you can see, it was closed.
I pass this shop almost every day on my morning walk and I rest on a bench facing its entrance. I’ve never been in the shop nor have I ever met the owner, and yet I know a lot about his values. Just read the signs.
“Hours: During The Week When The Doors Are Unlocked”
“Closed Circuit Television”
The Hours sign tells me that he works at his convenience, not his customers’. If you happen to want a hair cut and go to his shop, you may find it closed and must try again in the future – or go elsewhere.
Even though it’s a small business earning a living from its customers, No Soliciting tells me that they are unwilling to be even cordial to a sales person wanting to present his/her products. Why not, simply greet the sales people and courteously inform them that you’re not interested.
Finally, the Closed Circuit Television indicates a lack of trust. And no, you are not required by law to post the presence of surveillance cameras.
I don’t know the owner, but he conveys win-lose attitudes. Think about it, wouldn’t you rather deal with win-win people?
Can win-win co-exist with competition?
Tiger Woods dominated professional golf from roughly 1997 through 2010. So far, he’s won 79 PGA tournaments, second highest of all time. During the similar time period, Phil Mickelson was probably Tiger’s strongest competitor winning 42 PGA tournaments. Arch rivals, with Tiger well in the lead.
In February 2017, David Feherty, a Golf Channel host, interviewed Michelson. Here are two brief quotes: "When I came out on tour, in 1992 ... the entire purse - and the winners check was $180,000. I remember thinking in the mid 90s, 'I wonder if some day we'll play for a million dollar first-place check. I don't know, probably not in my lifetime, but I hope we do.' And now we do every week, and that's because of Tiger."
"I'm so appreciative about what he's done for the game, but in that, he's done as much for me or more for me than anybody else. We're all in this together. We all making our living in golf…we all want to build up the game and build up the product together."
Arch rivals, yes. Win-win, also yes.
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